Privacy Policy

Who we are

Our website address is: https://metvishop.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Purchase and return policy

The refund and return policies described below are the general policies. Individual products may have special refund and return policies that deviate from these general policies.

All physical products are delivered “as-is”, as described on the respective product pages.

Physical products are normally not refundable or returnable once delivered, unless where stated below. However, if you consider the delivered product to be in defect, please contact us at info@metrunner.com and return the product to the following address, we will arrange for an exchange of product:

Larsbergsvägen 7 lgh 1113
18138 Lidingö
Sweden

Right of withdrawal within the European Union

By EU law, if you are a resident of a EU member country (or Norway or Iceland) you have a right to withdraw your order within 14 days of receiving the physical product that is bought online, as long as the product costs more than 400 SEK. In case of non-physical products and services, the 14 days starts from the moment of purchase.

If you wish to exercise this right, please contact us at info@metrunner.com and return the product to the same address as above.

This right does not apply to: (list not exhaustive)

  • Cultural or sport events
  • Flights and accommodation
  • Perishable products such as food

Special terms and conditions regarding cultural and sport events

We apply a no refund policy for cultural and sport events that are sold on this platform unless otherwise noted.  This means that if the event is cancelled due to any factor which we cannot control (weather, health, security etc.) we will not refund the entry fee. However, we may offer a change in ticket to another event, or offer a voucher of the same value good for future purchases.

For packages, flights and accommodation, we reserve the right to increase or decrease the price at any time, including after you book, depending on price variation from suppliers.

If you purchased a package that includes both an event and an accommodation or flight, you are entitled to a refund if we cancel your package due to extraordinary circumstances (health, security etc.) Additionally, please read the EU261 provisions for compensation for cancelled or delayed flights from/to/within the EU.